Privacy Policy | XcessNet

1. Introduction

XcessNet ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our internet services, website, or mobile applications.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email, payment details, and government ID (for verification).
Technical Data: IP address, device information, browsing activity, and connection logs.
Usage Data: Bandwidth consumption, service performance, and support interactions.

3. How We Use Your Information

We use your data to:

Provide and maintain our internet services.
Process payments and manage subscriptions.
Improve network performance and troubleshoot issues.
Send service updates, offers, and promotional content (with consent).
Comply with legal and regulatory requirements.

4. Data Sharing & Disclosure

We do not sell your personal data. However, we may share it with:

Service Providers: Payment processors, customer support, and infrastructure partners.
Legal Authorities: When required by law (e.g., court orders, fraud investigations).

5. Data Security

We implement industry-standard security measures, including encryption and access controls, to protect your data from unauthorized access.

6. Your Rights

You may:

Request access to or deletion of your personal data.
Opt out of marketing communications.
Update/correct inaccurate information.

7. Changes to This Policy

We may update this policy periodically. Check this page for the latest version.

8. Contact Us

For privacy-related concerns, contact:

XcessNet Data Protection Officer
Email: privacy@xcessnet.com
Phone: +91-7436991111